Build second
Submit, review, and resolve support requests from one queue.
Scaffolding placeholder
Portal support should connect requests to project context so repeat work, fixes, and approvals do not disappear into fragmented conversations.
Suggested next step
Operational calm
Help clients understand what is happening now, what comes next, and what needs attention without digging through chat threads.
Client-facing context
Keep support linked to the broader order, project, billing, and support picture instead of becoming an isolated screen.
Long-term expectation
Preserve auditable delivery visibility instead of turning this route into a thin marketing shell.